Worry-free IT
John Florenca, CEO at Omnitronics, signed up for a managed service agreement in November 2009.
Prior to his service agreement with Moncrieff, John would spend hours on the phone trying to resolve IT issues with several different companies. As a CEO, John has more important things to do than worrying about his IT environment.
The biggest benefit in signing up, John said, is the fact that he can call us regarding a major issue and be confident a technician will be sent out without further charge to him and resolve the issue.
John said this service agreement has had a positive impact, resulting in John not having to waste time on IT issues anymore.
“I would surely recommend this service to someone else,” John said.

Five ways Moncrieff’s IT Assist can help your business:
• Provide you with a stable, professionally staffed help desk
• Remotely monitor your IT environment
• Offer a pool of highly available, experienced
technicians, with a broad range of skill sets
• Proactively troubleshoot IT issues to optimise your IT systems,
reduce downtime and keep your business operating efficiently.
• Provide reports in over 60 key areas, alerting you to possible
areas of failure that need attention.