IT Assist is a service that gives you assurance that your IT systems are looked after properly.
It is a preventative service that aims to avoid major disruptions to your business caused by
problems within your IT environment. 

IT Assist is like having your own IT professional on staff without the expense.  
If you have appointed an ‘IT savvy’ staff member with other core responsibilities  to
look after your IT systems, your IT systems might be at risk. IT Assist takes this risk
away and enables your staff member to focus on their role. Let your staff do what they
do best and let Moncrieff do what we do best, which is looking
after your IT systems.

If your business does have a full-time IT professional or IT team on board, IT Assist
can help you to stop spending all of your internal IT staff’s time on maintenance
and troubleshooting and instead have them focus on more strategic projects.
Reduce your dministrative overhead while providing you with an up-to-date, stable,
secure infrastructure to run your day-to-day operations.

An ounce of prevention is worth a pound of cure

System downtime isn't just a nuisance - the costs can be killers!

It's like this - just four hours downtime for 50 staff each month, at an average
of $35 per hour, will cost your business $84,000 per year. Add to that the costs
of business lost through outages and potential damage to your reputation and
the consequences multiply.

The issues that cause system failures are never the things you think they're going
to be - the ones you prepared for - they're the ones that blindside you. So it's crucial
to proactively monitor the health of your IT infrastructure.

If your IT resources don't run to a dedicated staff member to do that, Moncrieff can
support your business like never before, gathering information on more than 60
hardware attributes and providing a complete inventory of the applications running
on each machine in the form of either detailed reports or a summary inventory for
quick troubleshooting.

Moncrieff has been providing technology solutions to Western Australian businesses
for over 40 years - we've been involved in IT since IT began! IT Assist keeps you
up-to-date on the health of your infrastructure, alerting you to up and coming problems
that may cause system failures. IT Assist is an insurance that will give your IT environment
the stability you need. IT Assist includes 24/7/365 remote monitoring; pro-actively
pinpointing and diagnosing potential areas of failure to reduce downtime as well
as your IT support costs.

Now that you're informed of all the benefits of IT Assist, why wait? Contact us today
to schedule an appointment with one of our friendly staff to discuss your IT needs.
An audit of your network will check if your systems are up-to-date and will
provide you with an overview of recommendations that best suit your business.