Description

The purpose of this service is to configure, maintain and monitor enterprise Anti-Virus solutions that would ensure security for the customer’s business.

Business Functions Supported/Enabled

Secure IT systems and services.

Description

The purpose of this service is to provide support for Directory Services. In particular monitoring and maintaining a consistent and reliable Directory Service Infrastructure as well as user and account management, resource management (printers, shares etc) and troubleshooting Directory Service issues.

Business Functions Supported/Enabled

End-user access to all business IT systems and services.
Secure access to corporate data and resources.

Description

The purpose of this service is to provide design, implementation or restructuring of Directory Services infrastructure. The Service aims to ensure a reliable and secure Directory Service solution that is based on best practice. Elements include DNS, Organisational Unit (OU) structures, Group Policy design/implementation, Site structure and replication topology.

Business Functions Supported/Enabled

Appropriate control and authentication services for access to Business systems.

Description

The purpose of this service is to ensure that data backup and restore applications are properly configured and maintained. It includes configuration of backup schemes, scheduled data restore tests and resolution of Incidents or Problems related to the backup system.

Business Functions Supported/Enabled

Supports data backup and recovery for all business systems to ensure security of data and business continuity.

Description

The purpose of this service is to manage secure access to IT systems and services according to company policies and procedures.

Business Functions Supported/Enabled
Secure access to all systems in the customer environment, and to enable secure operation of all IT services.