Changes to IT Assist Service

Home > News > Changes to IT Assist Service

Throughout the years, Moncrieff continues to implement new systems to improve service delivery. Organisations, especially in IT, must evolve to adapt to change and leverage technology advancements to ensure that they are delivering the best service and outcome to their clients.  In addition to the ever-changing technical landscape, competitive pressure dictates that organisations continue to optimise business processes and do more with less.

To continue to provide a high-level of service, Moncrieff has recently upgraded or enhanced many systems and platforms:

  • Launched hybrid cloud hosted in a WA tier 3 data centre
  • Improved service catalogue
  • Revamped stock and inventory system
  • Updated e-commerce system
  • New remote management and reporting system
  • Upgraded ERP/accounting system
  • Updates to our alerting systems

An example of the benefit to our clients is the changes to monthly billing that now provide more detail to increase transparency of the services being delivered.  At Moncrieff, we strongly encourage clients to continue to provide feedback to identify opportunities for system and operational improvement.

Call 1300 IT ASSIST (1300 482 774) today if  you would like to talk with Moncrieff about how to optimise your systems.  Alternatively e-mail info@moncrieff.com.au

New phone number

Lenovo ThinkVision T23d-10 22.5"

WUXGA LED Backlit LCD Monitor​

I am interested in the Lenovo ThinkVision T23d-10 22.5"WUXGA LED Backlit LCD Monitor​​.

Lenovo Thinkpad L380 YOGA​

I am interested in the Lenovo Thinkpad L380 YOGA​.

Lenovo Ideapad Miix 510 Intel Core I7​

I am interested in the Lenovo Ideapad Miix 510 Intel Core I7​.

Lenovo ThinkCentre M715q​

I am interested in the Lenovo ThinkCentre M715q​.

Lenovo ThinkPad Hybrid USB-C Dock​

I am interested in the Lenovo ThinkPad Hybrid USB-C Dock​​.

Lenovo Thinkpad X1 Carbon Gen 6​

I am interested in the Lenovo Thinkpad X1 Carbon Gen 6​.

Lenovo Thinkpad T480S​

I am interested in the Lenovo Thinkpad T480S​.