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With increased organisational requirements on a decreased budget, often the IT department is stretched. Moncrieff provides a range of support services to assist organisations to extend its reach and capacity.
Moncrieff experts bring their breadth of knowledge of various technologies, industries and organisations to ensure best practice and new solutions to old problems. Working with the latest technology, we can support you to deliver exceptional service to your organisation.

PC Lifecycle Management
PC Lifecycle Management

PC Lifecycle Management

Are you struggling to manage the demands of desktop users? Moncrieff offers a range of cost-effective Desktop Lifecycle Management services to meet the growing needs of your business. We understand that increasing numbers of people want access to a greater number of services through a vast selection devices. That’s why we tailor our services to help you optimise desktop availability according to your needs and budget. We help you contain costs, reduce risk, and support

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Consolidation Service
Consolidation Service

Consolidation Service

Moncrieff specialises in providing consolidation services.  With bi-costal warehousing in Sydney and Perth, Moncrieff provides efficient, coordinated, rollouts Australia wide. Both equipment supplied by Moncrieff and/or third-party organisations can be consolidated and invoices on a per item basis when dispatched. Service components Receipting and storage of stock items Serial No. Tracking into Store Order picking Over packing Packaging of loose items into a single carton

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Workshops
Workshops

Workshops

Various services and solutions can be applied to new ICT equipment before shipment.  Moncrieff’s Workshop Service is designed to ensure that ICT equipment is ready for work, adding value to the organisation quickly. Services can be applied to “held stock” or on recently-procured equipment. Moncrieff is professional and flexible understanding organisations have both planned project and ad-hoc requirements. Pre-delivery workshop services PC devices Server and storage

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Field Services
Field Services

Field Services

Onsite project and ad-hoc infrastructure services are available Australia wide.  Field service engineers provide onsite support to the non-technical end-users ensuring that productivity remains high. Onsite services include: PC Device Deployment PC Lifecycle Management Network Infrastructure Installation Server and Storage Infrastructure Installation Support is based on either agreed catalogue of services or charged on a time and materials basis. Call 1300 IT ASSIST (1300

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